The number of recommendations on facebook is an important indicator of credibility for a business, product or service. Having a large number of positive recommendations builds trust, and shows potential customers that others have had good experiences with your brand.
In addition to showing up in search, reviews are also a major factor in Facebook's proprietary algorithm that determines what shows up in users' News Feeds. As such, it's important for businesses to make reputation marketing a key part of their strategy.
To encourage your customers to leave recommendations on facebook, consider offering a reward or making it clear that you value feedback. If you have a good product or provide excellent customer service, customers will be more than happy to recommend your business.
How to rate on facebook
To rate something on Facebook, go to the page of the business you're interested in and scroll down to the Reviews section. Click on the "Write a Review" button to write a review and select a star rating. You can also report a recommendation that you think is false or spam.
If you receive a negative review, it's important to respond quickly. This will demonstrate your commitment to improving the customer experience and may even help change their mind. In general, you should thank the customer for their feedback and express your desire to make things right. You can also ask them to contact you directly to discuss their experience further.